REMOTE SUPPORT

DON’T YOU MOVE! WE’LL HELP YOU OUT!

REMOTE ASSISTANCE SESSION

  • Call our service department @ (662) 844-6991 if you would like to setup a live remote assistance session with one of our Certified (US Citizen) Service Technicians.
    (see guidelines on eligibility below)
  • Please have your credit card information on hand.
  • When instructed, you may click the “Remote Portal” button below and we’ll be helping you with your problem within a matter of seconds.

ELIGIBILITY GUILDELINES

  • Computer Universe customers with CU Branded computers are allowed free Tech Support. (with timed sessions)
  • All other CU Tech Support will have to be approved by the service manager.
  • We offer paid Tech Support @ $80 / Hour ($20 / 15 minutes).